For players 21 and above

tk111's commitment to responsible gaming

Entertainment should be a source of enjoyment — not stress or problems. tk111 believes that building healthy gambling habits is every member's right.

For players aged 21 and above only

Gaming when it stays in control

Online casino and sports betting are a favourite pastime for many. But this entertainment stays enjoyable only when played consciously, within a set budget, and for fun — not in an attempt to recover losses. tk111 always wants its members to stay safe and happy.

On this page you will learn how to set your own gaming limits, recognise when you need help, and what self-control tools are available on tk111. Our Terms and Conditions contain more detailed information on responsible gaming.

Remember — a win is never guaranteed. Casino games and sports betting are purely entertainment, and it is not right to treat them as a source of income. Before you play, decide how much time and money you can afford — and stick to that decision.

Self-control tools

tk111 gives members the ability to manage their own gaming. Use the tools below to play with awareness.

Set a deposit limit

Set a limit in advance on how much you will deposit daily, weekly, or monthly. This helps you avoid going beyond your budget.

Session time limit

Set a fixed amount of time for each session. Take a break when the time is up — decisions made with a tired mind are often the wrong ones.

Account break

If you want to pause gaming for a set period, request a temporary break. During this time, no bets or deposits can be made from the account.

Self-exclusion

If you feel that gaming is having a negative impact on your life, request a long-term self-exclusion. tk111 carries out this request with respect.

Review your gaming history

Log in to your account to view your betting and casino history at any time. Reviewing it regularly builds awareness.

Seek support

Contact our 24/7 live chat to activate any self-control tool or to discuss any concern about your gaming.

Age restriction

21+ verification — mandatory

Every member must verify their age when registering on tk111. This platform is strictly prohibited for anyone under 21 — no exceptions.

If you know that a minor is using tk111, please inform our support team immediately.

  • Age verification is mandatory at registration
  • Additional identity verification is carried out in suspicious cases
  • No one under 21 is allowed to open an account
  • Parental controls are important for protecting family members

Our commitment

Secure environment

tk111 is an SSL-encrypted secure platform. Members' personal information and transaction data are kept with the highest level of security.

Transparent information

The RTP of every game, bonus terms, and withdrawal rules are clearly communicated — no hidden information.

Active support

If an unusual pattern is noticed in a member's behaviour, the tk111 team proactively reaches out to offer help.

Privacy assured

Self-exclusion or support requests are handled with complete confidentiality. Our Privacy Policy contains full details on this.

Warning signs

Be alert if you notice any of the following signs in yourself or someone you know. These may be early signs of problematic gambling.

Spending beyond your budget

You are spending more money on gaming than the limit you set for yourself and feeling regret afterwards.

Chasing losses

Placing larger bets after a loss to try to win the money back — this only increases the damage.

Withdrawing from family and work

Gaming is cutting into time with family and making it hard to focus at work.

Hiding your gambling

You are keeping your betting habits secret from family or friends.

Gambling with borrowed money

You are taking out loans to gamble or spending money set aside for essential expenses on betting.

Unable to stop

You want to stop but cannot — you keep opening the app and cannot get gaming off your mind.

Ways to get help

Asking for help is not a weakness — it takes courage. The options below may be useful to you.

tk111 live chat

Our 24/7 live chat support team assists in both Bengali and English. Feel free to talk about self-exclusion or any concern.

Email Support

Write to us in detail by email. tk111's support team will respond promptly while protecting your privacy.

Family and trusted ones

Talk with family or a trusted friend. Support from someone close is often the most effective solution.

Professional advice

Speak with a mental health professional or counsellor. Expert advice on gambling addiction is available in Bangladesh.

Many people experience problematic gambling. There is no shame in it — it is a behavioural issue that can be overcome with the right support. Our FAQ section has answers to common questions about responsible gaming.

Some tips for healthy gaming

  • Before you play, decide the maximum you are willing to lose and stop at that limit
  • Do not increase your bets out of emotion — especially after a loss
  • Avoid playing when you have not slept, are under stress, or have been drinking
  • Keep your entertainment budget separate from daily household and essential expenses
  • Celebrate a win, but resist the urge to place more bets to hold on to it
  • Spend time on other hobbies and activities outside of gaming — a varied lifestyle supports mental balance
  • Take regular breaks and try not to spend too long in front of a screen at one time

A realistic mindset for gaming

Many people think a system or strategy can guarantee consistent wins. But in reality each bet is independent — previous results do not affect future ones. There is no such thing as a so-called "guaranteed strategy".

In slots, baccarat, and roulette, the casino always has a slight long-term edge — that is the mathematical nature of the games. Knowing this keeps your expectations realistic.

In cricket betting or other sports, information and analysis can improve decisions — but it is still not a guaranteed source of income. The performance of a team or player can be unpredictable at any time.

A healthy outlook is — treat gaming as entertainment, count a win as a bonus, and regard a loss as the cost of entertainment.

Frequently Asked Questions

Contact tk111's 24/7 live chat and request self-exclusion. The support team will apply restrictions to your account based on your preferred duration — temporary or long-term. While self-exclusion is active, no bets or deposits can be made from the account.

Lowering a limit takes effect immediately. However, increasing a limit has a waiting period — this is to protect you from decisions made in the heat of the moment. Contact live chat for more details.

Start by talking with empathy and an open mind — listen without judgment. Recommend that they seek professional advice. If you feel it is necessary to inform tk111's support team, contact us by email or live chat.

Some common signs are: spending more than your budget, placing more bets to try to recover losses, losing focus on family or work, hiding your gambling, and being unable to stop. If you notice more than two of these in yourself, it is better to take a break and seek help.

If there is a withdrawable balance in your account at the time of the self-exclusion request, it will be sent to bKash, Nagad, or Rocket through the normal withdrawal process. Speak to the support team for more details.

No. The minimum age to register on tk111 is 21. Age is verified at registration, and additional identity documents may be requested in suspicious cases. Protecting minors is our highest priority.