tk111 Privacy Policy
Here is a full description of how tk111 collects your personal information, the purposes for which it is used, and how it is kept secure.
Table of Contents
1. Introduction and Scope
tk111 places the highest importance on the privacy of its members' personal information. This Privacy Policy ("Policy") describes what personal information is collected from you when you use the tk111 website (https://tk111app.cam) and its related services, how that information is processed, and under what circumstances it may be shared with third parties.
This Policy applies to all tk111 services — including registration, deposits and withdrawals, playing games, using support services, and taking part in promotional offers. By using our services, you are considered to have agreed to the terms of this Policy. To learn about the full terms of service, please read the Terms and Conditions page.
2. What Information We Collect
tk111 collects two types of information — information you provide directly, and technical information collected automatically.
2.1 Personally Identifiable Information
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Current address
- Mobile banking account details (bKash, Nagad, Rocket)
2.2 Account and Transaction Information
- Username and encrypted password
- Deposit and withdrawal history
- Betting and gaming activity records
- Bonus claims and usage details
2.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Site access times and page visit records
- Referral source and session data
3. How We Collect Information
tk111 collects user information in the following ways:
3.1 Registration and Verification Process
Information you enter in the form when creating an account — name, email, mobile number, date of birth — is collected directly. A copy of your national ID may be requested for identity verification. This process is necessary to ensure account security and prevent misuse.
3.2 During Service Use
Information generated while playing games, making deposits or withdrawals, or chatting with support is recorded automatically. This includes the amount, time, and method of each transaction.
3.3 Cookies and Automated Technologies
Technical information is collected using cookies and similar technologies when you visit the website. Cookies are discussed in detail in Section 6.
4. How We Use Your Information
tk111 uses collected information only for specific, lawful purposes. The main purposes are:
4.1 Account Management and Service Delivery
- Creating, managing, and securing accounts
- Processing deposits, withdrawals, and transactions
- Managing bonuses, cashback, and promotional offers
- Storing gaming history and account statements
4.2 Identity Verification and Security
Member identity is verified to prevent fraud, money laundering, and other unlawful activities. This information is used to prevent multiple account creation, block access by minors, and maintain account security.
4.3 Customer Service and Communication
Your email address and mobile number are used to send important account notifications, transaction confirmations, and responses from the support team.
4.4 Responsible Gaming
Gaming patterns are analysed to identify potentially problematic behaviour, as part of the commitment to responsible gaming. Where needed, members are offered assistance or self-exclusion options.
4.5 Service Improvement
Data is analysed to improve the overall user experience, introduce new features, and raise the quality of gaming services. No personal identity is revealed in this process.
5. Sharing Information with Third Parties
tk111 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Service Providers
The necessary transaction information is shared with mobile banking services such as bKash, Nagad, and Rocket to complete deposits and withdrawals. These services are governed by their own privacy policies.
5.2 Game Software Providers
Technical data may be shared with Evolution, Pragmatic Play, PG Soft, and other game studios to manage game sessions and ensure fair play. Personally identifiable information is not shared with them without authorisation.
5.3 Legal Obligations
Relevant information may be provided in response to a court order or a lawful request from a competent authority. In such cases, we provide only the minimum information required.
5.4 Technology Infrastructure
Trusted technology partners are used for website hosting, security monitoring, and data storage services. Data confidentiality is ensured through agreements with these partners.
6. Cookies and Tracking Technologies
The tk111 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of its services.
6.1 Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the site cannot function properly.
- Functional Cookies: Used to remember your preferences, language settings, and login information.
- Analytics Cookies: Help monitor site usage and improve services. These do not contain personal identity information.
6.2 Managing Cookies
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some site features to stop working correctly.
7. Data Storage and Security
tk111 uses industry-standard security technologies and practices to keep your personal information safe.
7.1 Technical Security Measures
- SSL Encryption: All data transmissions are encrypted using SSL technology
- Password Hashing: Passwords are never stored in plain text
- Firewalls and intrusion detection systems are kept active
- Regular security audits and vulnerability assessments are conducted
7.2 Data Retention Period
All information is retained for as long as the account is active. After an account is closed, certain information may be kept for a specified period for legal or regulatory reasons. After that period, the information is securely deleted.
7.3 Response to Data Breaches
If a security breach occurs, affected members will be notified as quickly as possible and immediate steps will be taken to minimise any harm.
8. User Rights
As a tk111 member, you have several important rights over your own information:
8.1 Right to Access
You can contact us at any time through our support channels to find out what information we hold about you and how it is being used.
8.2 Right to Correction
If your account contains incorrect or incomplete information, you can contact the support team to have it corrected.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal and regulatory obligations.
8.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. In such cases, we will give reasonable consideration to your request.
9. Protection of Minors
All tk111 casino and betting services are strictly for persons aged 21 and above. No one under the age of 21 is permitted to register.
Age is confirmed during the identity verification process. We do not knowingly collect any personal information from persons under the age of 21. If it is found that a minor has created an account, that account is immediately closed and the collected information is deleted.
10. Policy Changes
tk111 may update this Privacy Policy from time to time. For any significant changes:
- A notice will be published on the website
- Registered members may be informed by email
- The date of the change will be updated at the top of this page
If you continue to use the services after a change, you will be considered to have accepted the updated policy. You are advised to review this page regularly.
11. Contact
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us through the following:
Live Chat Support (24/7):
Click the chat icon on the website — support is available in Bengali and English
Email:
[email protected]
To learn more about tk111, visit the About Us page, which contains full details about our services.